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  • Useful tools for those who can not connect to server

    It would be VERY helpful if you could run the following 2 tests, and then give us the information from these when reporting a problem:-

    Ping Test

    Speed Test

    Please run these with NOT other program on any computer on your network using the internet (exit MSN etc) for an accurate result.

    I hope these help.

    Fenrook

  • #2
    Re: Useful tools for those who can not connect to server

    Hi,

    i have some troubles with connection to game. It shows: Cannot connect to server, and in server list it doesn't shows information about it.

    Here are my results for Ping and Speed test:





    we try to play in 3 diferent PCs and we were playing yesterday without any troubles.

    Ty for all

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    • #3
      Re: Useful tools for those who can not connect to server

      Another very useful tool is the PWE troubleshooter application: download, if you include the information from that in your own tech support thread we can offer far more advice and assistance.

      Regards

      Fen

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      • #4
        Re: Useful tools for those who can not connect to server

        Updated link for the troubleshooter tool:-

        http://www.pweurope.co/tools/PWEurope_T ... lution.exe

        Regards

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